Privacy Policy

Gilcore is committed to ensuring the security of your data. This policy outlines how and why Gilcore Ltd. uses your personal data, and the actions we take to protect your data. This policy also clearly outlines the rights you have over your personal data which we hold.

This policy relates specifically to both the usage of this website, and the collection and processing of personal data on behalf of our clients in order to acquire new supporters on their behalf.


The collection and processing of data by

This website may use cookies. These will be used to distinguish you from other website users, provide a good experience when you browse our website and help us to improve our website.

Below is a list of the cookies that our website collects, along with their purpose:

Cookie Description Duration Type
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. 1 day Analytics
_gat This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites. 1 minute Performance

If you wish to deny the use of cookies from this website then you can do so by taking the steps within your web browser’s security settings to block all cookies from this website.

The only other data collected from this website are contact details from those requesting to be contacted using the Contact Us section. Completion of this section shall be taken as consent that we can contact you in response to your query. If you later wish for us to edit or delete the contact information we hold for you then you can do so by contacting us on


The processing of personal data on behalf of charity clients

We are engaged by our clients to provide supporter acquisition services. In order to do so we need to process data on their behalf. Throughout this arrangement it will be the case that our client is the Data Controller and Gilcore is the Data Processor.

Gilcore will not sell your personal data to any third parties and it will only share your personal data with third parties that: (i) provide us with services necessary for the processing of your donation; and (ii) have been approved by the Data Controller.

Your data will be held by Gilcore and third parties meeting the criteria above only for as long as is deemed necessary by agreement between Gilcore and the Data Controller, and for a maximum of twelve months.

When you agree to support or donate to one of our charity clients we will ask you to confirm your preferences for marketing contact. If you elect not to opt-in for marketing contact by any specific channel, then Gilcore and our clients will not send you marketing correspondence by that channel. In order to set up your donation we may need to send you one-off administrative correspondence by one or more channels for which you may not have opted in for marketing contact. It should be noted that the purpose and nature of such correspondence is administrative and will not include any marketing content.


Your rights around your data

The General Data Protection Regulation (GDPR) and The Data Protection Act 2018 provide data subjects with certain rights around your data, in particular these are:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

If you wish to exercise any of these rights, with respect to data held by Gilcore or any third parties we use to process your data then you can do so by writing to the Data Protection Officer at Gilcore Ltd., 341 Garratt Lane, London, SW18 4DX.

This address should also be used for any other queries, questions or complaints you have about this privacy notice or our privacy practices.

This policy will be reviewed and updated frequently. The last update was 1st April 2023.